Strong commitment to saving.

American Healthcare | Roanoke, Virginia
American Healthcare automates AP vendor payments to streamline back-office operations.

Operating a multi-location health system is no easy feat – especially when you set high standards, like American HealthCare. The award-winning organization offers an array of skilled nursing and rehabilitation services at its 17 facilities spanning across Virginia, to provide the best quality care outcomes to patients and residents throughout the state.

Such a strong commitment to patients demands time and resources to focus on care, and continuously challenges American HealthCare to streamline back office operations. Robbie Dalton, CFO of American HealthCare, had this in mind when exploring new ways to enhance his accounts payable (AP) department’s efficiency.

Mr. Dalton’s research led him to Commerce Bank and their CommerceHealthcare® team. “I realized incorporating Commerce Bank’s automated AP solutions would enhance the functionality of our Enterprise Resource Planning (ERP) system, which we have been using for nearly two decades,” says Dalton.
"One of the more tangible benefits of working with Commerce is earning monthly revenue share by replacing paper checks with electronic card payments." - Robbie Dalton, CFO, American HealthCare
Commerce Bank’s CommerceHealthcare® team uniquely combines sophisticated payments knowledge and capabilities with an enduring commitment to building lasting relationships. Commerce extended this work ethic to support a quick implementation of the CommerceHealthcare® automated AP solution for American HealthCare.

The CommerceHealthcare® team provided effective technical support and payments experience that yielded immediate financial benefits for American HealthCare, and with ongoing supplier enrollment and program evaluation from Commerce, Dalton attests American HealthCare has earned sizeable annual revenue share payments since using the CommerceHealthcare® AP solution. “We’ve found immense value with the Commerce team’s ongoing supplier enrollment. It continues to augment our revenue share payments, which we use to improve our facilities and add technology that enhances the patient experience.”