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Article

How to improve the patient financial experience and revenue cycle process

This article recaps a virtual roundtable discussion where attendees discussed challenges and experiences with improving the patient financial experience.

Article

Health Services Financing helps providers offer all patients a touchless financing program

Health Services Financing is a touchless payment program that enables providers to address patient access to care and the rising healthcare costs.

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Healthcare Finance Trends for 2023: A Mid-Year Update

Trends Report detailed the looming financial challenges facing health systems, hospitals, and practices for 2023. Despite some recent improvement, many continue to struggle.

Article

New Approaches to Nonclinical Workforce Management: A CommerceHealthcare® Roundtable

Five healthcare leaders in RCM and patient access share their approach to workforce management in a remote and/or hybrid model and lessons learned along the way.

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Managing Payments Across Multiple Constituencies

This report takes a timely look at key issues, coefficients of change and available solutions in the payments arena.

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Delivering Fast, Convenient, Cost-Effective Patient Refunds

Healthcare providers are issuing a growing number of patient financial obligation. This article highlights the issues and how to address them.