Trends & Insights

Article May 22, 2023

Delivering Fast, Convenient, Cost-Effective Patient Refunds

Healthcare providers are issuing a growing number of patient financial obligation. This article highlights the issues and how to address them.

Article April 10, 2023

Four Essential Elements of an Effective Patient Refunds Solution

A refund management program to overcome challenges with cost control and improvement of the patient financial experience.

Article February 17, 2023

How Automation Boosts Patient Experience and Provider Efficiency

Patient refunds from providers are on the rise. Manual refunds are complex and time-consuming. Electronic refunds can benefit key stakeholders in healthcare.

Article January 23, 2023

Healthcare Finance Trends for 2023: Multiple Intersecting Challenges

Healthcare Finance Trends for 2023 explores eight themes identified by CommerceHealthcare® ranging across four areas.

Article December 16, 2022

Three Primary Healthcare Finance Trends for 2023 – A First Look

For 2023, Trends kicks off with this First Look report, examining three dominant themes.

Article October 24, 2022

Workforce Management in Healthcare: Today and What's Next

The work environment at hospitals and health systems has shifted to workforce management, staff recruiting, retention and engagement. This roundtable highlights four key takeaways in the current workforce landscape.