Trends & Insights

Article February 17, 2023

How Automation Boosts Patient Experience and Provider Efficiency

Patient refunds from providers are on the rise. Manual refunds are complex and time-consuming. Electronic refunds can benefit key stakeholders in healthcare.

Article January 23, 2023

Healthcare Finance Trends for 2023: Multiple Intersecting Challenges

Healthcare Finance Trends for 2023 explores eight themes identified by CommerceHealthcare® ranging across four areas.

Article December 16, 2022

Three Primary Healthcare Finance Trends for 2023 – A First Look

For 2023, Trends kicks off with this First Look report, examining three dominant themes.

Article October 24, 2022

Workforce Management in Healthcare: Today and What's Next

The work environment at hospitals and health systems has shifted to workforce management, staff recruiting, retention and engagement. This roundtable highlights four key takeaways in the current workforce landscape.

Article October 3, 2022

How to Promote Use of Patient Financing

This survey explores the current status of patient financing programs and recommendations to expand their uptake for improved patient financial experience.

Article September 7, 2022

Improving the Patient Financial Experience Amid Competing Priorities

This report explores current roadblocks to financial experience improvement and proposes four strategies to maintain progress.