Healthcare Receivables Management
Healthcare providers continue to bear the challenge of a complicated reconciliation and posting process when it comes to healthcare receivables management. This is due to a wide variation in payment and remittance formats in the industry.
RemitConnect®, by CommerceHealthcare®, is healthcare receivables management that automates the entire receivables posting and reconciliation process. The service starts with leveraging the CommerceHealthcare® network to ensure your organization is obtaining automated information from your payers, removing the paper.
Our healthcare receivables management technology streamlines reconciliation and posting through an exception-based workflow across your revenue system(s). By automating payment and remittance reconciliation prior to posting, we can help keep your patient balances clean, avoiding unnecessary adjustments and refunds. With RemitConnect®, your organization can scale to support growth and mitigate system conversion issues. Implementation is easy and our technology integrates with all revenue systems.
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Peer Reviewed by HFMA®
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Simplify your payments and reconciliation process. Speak with a revenue cycle specialist about our no-cost analysis focused on your back-office payment posting processes.
A unified platform for all healthcare receivables
From checks and paper Explanation of Benefits Statements (EOBs), to Electronic Remittance Advice (ERAs) and Electronic Fund Transfers (EFTs), RemitConnect® addresses all aspects of receivables management.
Simplifying healthcare’s complex payments and reconciliation process
Key differentiators
- Optimize insurance payment forms, analyzing your receivables process to leverage the fastest and most cost-effective payment type and reduce merchant and banking fees
- Dedicated payer program support includes ongoing monitoring and collaboration to help maintain automation, reduce costs and improve operational efficiency
- Program support and implementation from healthcare industry experts who understand your needs and processes
Key benefits
- Automates manual posting and reconciliation processes, reducing administrative burdens and enabling staff to spend more time on collection efforts
- Alleviates system conversion issues by splitting remittances across multiple revenue systems reconciling payments, and providing general ledger reporting
- Reduces costly banking fees associated with lockbox and card payments from insurance payers
- Converts paper EOBs to Electronic Remittance Advices (ERAs/835 files)
- Maps claim adjustment reason codes by payer
- Routes correspondence and denials via paperless workflows, enhancing accuracy and timing
- Web-based portal with customized workflows, expediting follow-up and item resolution
- Portal provides visibility of claim-to-payment life cycle with seven years of archived data
- Searchable documents or image indexed files integrated with your revenue system or image software
