Healthcare providers continue to bear the challenge of a complicated reconciliation and posting process when it comes to healthcare receivables management. This is due to a wide variation in payment and remittance formats in the industry.
RemitConnect®, by CommerceHealthcare®, is healthcare receivables management that automates the entire receivables posting and reconciliation process. The service starts with leveraging the CommerceHealthcare® network to ensure your organization is obtaining automated information from your payers, removing the paper.
Our healthcare receivables management technology streamlines reconciliation and posting through an exception-based workflow across your revenue system(s). By automating payment and remittance reconciliation prior to posting, we can help keep your patient balances clean, avoiding unnecessary adjustments and refunds. With RemitConnect®, your organization can scale to support growth and mitigate system conversion issues. Implementation is easy and our technology integrates with all revenue systems.
Optimize insurance payment forms, analyzing your receivables process to leverage the fastest and most cost-effective payment type and reduce merchant and banking fees
Build a successful payer program, our team will conduct regular surveillance program, working directly with your team to keep receivables automated, reduce cost and increase efficiencies
Program support and implementation from healthcare industry experts who understand your needs and processes
Automates manual posting and reconciliation processes, reducing administrative burdens and enabling staff to spend more time on collection efforts
Alleviates system conversion issues by splitting remittances across multiple revenue systems reconciling payments and providing general ledger reporting
Reduces costly banking fees associated with lockbox and card payments from insurance payers
Converts paper EOBs to Electronic Remittance Advices (ERAs/835 files)
Maps claim adjustment reason codes by payer
Routes correspondence and denials via paperless workflows, enhancing accuracy and timing
Web-based portal with customized workflows, expediting follow-up and item resolution
Portal provides visibility of claim-to-payment life cycle with seven years of archived data
Searchable documents or image indexed files integrated with your revenue system or image software
"Many of our accounting staff were moved to remote positions as a result of COVID-19. The RemitConnect® application has allowed our staff to seamlessly transition, as the program is web-based and accessible anywhere. RemitConnect® has permitted the payment posting and accounting staff to effectively and efficiently receive and post remittance advices, receive and follow up on correspondences and receive and complete accounts payable items. RemitConnect® has also simplified the ability to search for patient data, complete research and fulfill audit and patient requests."Amy Ireland, Chief Revenue Officer, Carroll County Memorial Hospital
It has been well documented that patients increasingly want more convenient, personalized healthcare. They are looking to health systems, hospitals and physician practices to offer choice and make greater use of popular consumer technologies.
