A great patient experience is about top-notch medical care, but a bad financial encounter can sour even the most positive clinical one.
Too often, the financial experience is an afterthought and siloed from the rest of the patient journey. That means a difficult patient financial experience can result in a negative perception of the entire patient experience and even your organization as a whole.
That's why today's leading health systems are integrating comprehensive, holistic, and transparent payment strategies to enhance the overall patient experience.
In this webinar, a panel of healthcare leaders discusses the real-world strategies they're using to improve the patient financial experience from start to finish.
Speakers
Mary Wickersham
Vice President-Patient Financial Services
Avera Health
Sarah Hartwig
Patient Access Officer
Avera Health
Lisa Schillaci
Vice President, Revenue Cycle Operations
Houston Methodist
Ward Svarvari, MBA
Vice President | National Healthcare Executive
CommerceHealthcare®
Alexandra Pecci (Moderator)
Revenue Cycle Editor
HealthLeaders
